ABOUT COMPATIBILITY REPORT & ERRORS
Understand why things went wrong and how to fix them in this section!
15 articles
Written by Edgar Barrón

What is a Compatibility Report?

Written by Edgar Barrón. Updated over a week ago
Error 5000 - Cannot obtain your Google or Facebook Ads account token
Error 5000 occurs when attempting to obtain your ad account access token fails for any reason.
Written by Edgar Barrón. Updated over a week ago
Warning 8080: You're attempting to select too many Excludes
Warning 8080 occurs when attempting to select too many excluded demographic targets in your Adext AI setup
Written by Edgar Barrón. Updated over a week ago
Error 5050 - Cannot read from your Google or Facebook Ads account
Error 5050 occurs when Adext AI fails to read from your ad account for any reason
Written by Edgar Barrón. Updated over a week ago
Error 5051 - Cannot get a list of campaigns or ad groups from your ad account
Error 5051 occurs when attempting to get a list of either campaigns or ad groups from your ad account.
Written by Edgar Barrón. Updated over a week ago
Error 5001 - Cannot refresh your Google or Facebook Ads account token
Error 5001 occurs when attempting to refresh your ad account token fails for any reason.
Written by Edgar Barrón. Updated over a week ago
Warning 8081: Some of your ads are mobile-only, so we're Excluding Desktop
Warning 8081 occurs when one of the ad groups you selected contains mobile-only ads
Written by Edgar Barrón. Updated over a week ago
Error 5054 - Unable to write to your Google or Facebook Ads account
Error 5054 occurs when Adext AI attempts to write to your ad account and fails for any reason.
Written by Edgar Barrón. Updated over a week ago
Error 5052 - The ad group/set that you selected does not contain any ads
Error 5052 occurs when you select an ad group/set that does not contain any ads
Written by Edgar Barrón. Updated over a week ago
Error 5055: There isn't an ad account associated with your Google or Facebook account
Error 5055 occurs when the account you associated in Adext AI isn't configured with an ad account.
Written by Edgar Barrón. Updated over a week ago
Error 6060 - The campaign, ad group or ads you selected are incompatible with Adext AI
Error 6060 occurs when Adext AI detects an incompatible configuration in your campaign, ad group or ads.
Written by Edgar Barrón. Updated over a week ago
Error 5053 - No conversions are detected
Error 5053 occurs when you select an ad group/set that does not contain any conversions.
Written by Edgar Barrón. Updated over a week ago
Warning 8090: Your Google or Facebook Ads account currency isn't USD
Warning 8090 occurs when your ad account is currently not billed in USD.
Written by Edgar Barrón. Updated over a week ago
What should I do if I do not receive a Compatibility Report Email?

Written by Edgar Barrón. Updated over a week ago
Types of errors

Written by Edgar Barrón. Updated over a week ago