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ABOUT COMPATIBILITY REPORT & ERRORS

ABOUT COMPATIBILITY REPORT & ERRORS

Understand why things went wrong and how to fix them in this section!

15 articles
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Written by Edgar Barrón

What is a Compatibility Report?

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Written by Edgar Barrón. Updated over a week ago

Error 5000 - Cannot obtain your Google or Facebook Ads account token

Error 5000 occurs when attempting to obtain your ad account access token fails for any reason.
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Written by Edgar Barrón. Updated over a week ago

Warning 8080: You're attempting to select too many Excludes

Warning 8080 occurs when attempting to select too many excluded demographic targets in your Adext AI setup
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Written by Edgar Barrón. Updated over a week ago

Error 5050 - Cannot read from your Google or Facebook Ads account

Error 5050 occurs when Adext AI fails to read from your ad account for any reason
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Written by Edgar Barrón. Updated over a week ago

Error 5051 - Cannot get a list of campaigns or ad groups from your ad account

Error 5051 occurs when attempting to get a list of either campaigns or ad groups from your ad account.
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Written by Edgar Barrón. Updated over a week ago

Error 5001 - Cannot refresh your Google or Facebook Ads account token

Error 5001 occurs when attempting to refresh your ad account token fails for any reason.
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Written by Edgar Barrón. Updated over a week ago

Warning 8081: Some of your ads are mobile-only, so we're Excluding Desktop

Warning 8081 occurs when one of the ad groups you selected contains mobile-only ads
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Written by Edgar Barrón. Updated over a week ago

Error 5054 - Unable to write to your Google or Facebook Ads account

Error 5054 occurs when Adext AI attempts to write to your ad account and fails for any reason.
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Written by Edgar Barrón. Updated over a week ago

Error 5052 - The ad group/set that you selected does not contain any ads

Error 5052 occurs when you select an ad group/set that does not contain any ads
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Written by Edgar Barrón. Updated over a week ago

Error 5055: There isn't an ad account associated with your Google or Facebook account

Error 5055 occurs when the account you associated in Adext AI isn't configured with an ad account.
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Written by Edgar Barrón. Updated over a week ago

Error 6060 - The campaign, ad group or ads you selected are incompatible with Adext AI

Error 6060 occurs when Adext AI detects an incompatible configuration in your campaign, ad group or ads.
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Written by Edgar Barrón. Updated over a week ago

Error 5053 - No conversions are detected

Error 5053 occurs when you select an ad group/set that does not contain any conversions.
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Written by Edgar Barrón. Updated over a week ago

Warning 8090: Your Google or Facebook Ads account currency isn't USD

Warning 8090 occurs when your ad account is currently not billed in USD.
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Written by Edgar Barrón. Updated over a week ago

What should I do if I do not receive a Compatibility Report Email?

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Written by Edgar Barrón. Updated over a week ago

Types of errors

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Written by Edgar Barrón. Updated over a week ago