Adext AI General Information

General information including any errors & warnings that could occur while using AMaaS

Tania Gómez avatar Edgar Barrón avatar Victor Roa avatar
15 articles in this collection
Written by Tania Gómez, Edgar Barrón, and Victor Roa
Errors

Error 5000 - Cannot obtain your Google or Facebook Ads account token

Error 5000 occurs when attempting to obtain your ad account access token fails for any reason.
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 5001 - Cannot refresh your Google or Facebook Ads account token

Error 5001 occurs when attempting to refresh your ad account token fails for any reason.
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 5050 - Cannot read from your Google or Facebook Ads account

Error 5050 occurs when Adext AI fails to read from your ad account for any reason
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 5051 - Cannot get a list of campaigns or ad groups from your ad account

Error 5051 occurs when attempting to get a list of either campaigns or ad groups from your ad account.
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 5052 - The ad group/set that you selected does not contain any ads

Error 5052 occurs when you select an ad group/set that does not contain any ads
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 5053 - No conversions are detected

Error 5053 occurs when you select an ad group/set that does not contain any conversions.
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 5054 - Unable to write to your Google or Facebook Ads account

Error 5054 occurs when Adext AI attempts to write to your ad account and fails for any reason.
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 5055: There isn't an ad account associated with your Google or Facebook account

Error 5055 occurs when the account you associated in Adext AI isn't configured with an ad account.
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago

Error 6060 - The campaign, ad group or ads you selected are incompatible with Adext AI

Error 6060 occurs when Adext AI detects an incompatible configuration in your campaign, ad group or ads.
Edgar Barrón avatar
Written by Edgar Barrón
Updated over a week ago