Adext AI requires your Google and/or Facebook Ads account access token in order to access, read and write to your ad account. An ad account (Oauth2) access token is a secure way for Google and Facebook Ads to share access to your ad account without sharing your username and password to Adext AI. 

If this error occurs while trying to associate your ad account for use in Adext AI then please send us a message through the chat icon at the lower right of your screen and we will research and attempt to solve why this is happening in your specific case.

Did this answer your question?